Privacy Policy
Effective Date: 2026-07-27
Welcome to VidGlow ("App", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use the App and its related services (collectively, the "Services").
Please read this Privacy Policy carefully before using the Services. By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or privacy practices. When required by applicable law, we will notify you of material changes before they become effective.
1. Information We Collect
Depending on how you use the Services, we may collect the following categories of information.
1.1 Information You Provide
Photos and Videos
When you choose to capture or upload photos or videos through the App, we process that content solely to provide the AI features and editing services you request.
Providing access to your device's camera or photo library is optional. However, certain features may not function properly if these permissions are not granted.
Facial Feature Data
To provide AI-powered features such as face swapping, AI image generation, AI video generation, and related editing functions, we may process facial feature data extracted from the photos or videos you voluntarily submit.
This information is processed solely for the purpose of delivering the features you request. We do not use facial feature data for facial recognition, identity verification, or to uniquely identify you.
1.2 Usage Information
When you use the Services, we may automatically collect certain technical information, including:
l Device model
l Operating system and version
l IP address
l Region or country
l Device identifiers
l Identifier for Advertisers (IDFA), where permitted
l Language preferences
l Time zone
l App version
l Network information
l Crash reports
l Performance and diagnostic information
l Information about how you interact with the Services
This information helps us maintain security, improve performance, troubleshoot technical issues, and enhance the user experience.
1.3 Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies, including local storage, pixels, and software development kits (SDKs), to:
l authenticate users;
l maintain secure sessions;
l remember user preferences;
l analyze App performance;
l improve the functionality of the Services.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
2. How We Use Information
We use your personal information only for the purposes described in this Privacy Policy and as necessary to provide the Services.
Specifically, we use information to:
l provide AI image and video generation features requested by you;
l perform face swapping and AI editing functions;
l process uploaded photos, videos, text prompts, and related content;
l maintain and improve the Services;
l diagnose bugs and technical issues;
l protect the security and integrity of the Services;
l comply with applicable legal obligations;
l prevent fraud, abuse, or misuse of the Services.
We do not use your uploaded photos, videos, or facial feature data for facial recognition, identity verification, or to uniquely identify you.
Uploaded content is processed only for as long as necessary to provide the requested AI functionality. After processing is completed, the content is deleted or anonymized in accordance with our data retention practices unless continued retention is necessary to provide features you choose to use or is otherwise required by applicable law.
If we intend to use your personal information for a purpose that is materially different from those described in this Privacy Policy, we will notify you in advance and obtain your consent where required by applicable law.
3. How We Share Information
We do not sell your personal information.
We also do not disclose your personal information to third parties for their own marketing or advertising purposes.
We may share information only under the circumstances described below.
3.1 AI Service Providers
To provide AI-powered features requested by you, your uploaded content (including photos, videos, audio files, and text prompts) may be securely transmitted to carefully selected third-party AI service providers for inference and processing.
These providers may include cloud and AI technology providers such as:
l Alibaba Cloud and affiliated service entities;
l Google Cloud and affiliated service entities;
l ByteDance and affiliated technical service entities; and
l other equivalent infrastructure or AI model providers that support the Services.
These service providers act solely on our behalf as data processors. They are contractually required to process your information only to provide the requested Services and may not use your content for their own purposes, including model training, marketing, advertising, or product development.
3.2 Cloud Infrastructure
To operate the Services reliably and securely, uploaded content may be processed through trusted cloud infrastructure providers, including AWS, Google Cloud, Alibaba Cloud, or equivalent providers.
These providers host and transmit data solely for the purpose of providing infrastructure services and are not permitted to access or use your information for independent purposes.
We implement appropriate technical and organizational safeguards to protect your information during transmission and storage.
3.3 Legal Requirements and Business Transfers
We may disclose personal information when required by applicable law or when we reasonably believe disclosure is necessary to:
l comply with legal obligations;
l respond to lawful requests from public authorities;
l protect our rights or property;
l investigate fraud or security incidents;
l protect the safety of users or others.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will require the receiving party to continue protecting your personal information in accordance with applicable privacy laws.
3.4 International Data Transfers
Depending on your location, your personal information may be transferred to and processed in countries other than your country of residence.
Where required by applicable law, we implement appropriate safeguards to ensure that international transfers comply with applicable data protection laws.
4. How We Store and Protect Information
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as otherwise required by applicable law.
Our retention practices generally include:
l Uploaded photos and videos are retained only for the period necessary to complete the requested AI processing.
l Facial feature data is processed only for the duration necessary to provide the requested AI functionality and is not retained longer than necessary.
l Anonymous, aggregated, or de-identified information may be retained for analytical, security, and service improvement purposes where permitted by law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information using industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right of Access – You may request access to the personal information we hold about you.
Right to Rectification – You may request that we correct inaccurate or incomplete personal information.
Right to Erasure – You may request deletion of your personal information where permitted by applicable law.
Right to Restrict Processing – You may request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability – Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent – Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing conducted before the withdrawal.
Right to Object – Where permitted by applicable law, you may object to certain processing activities.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
We will respond to your request within the timeframe required by applicable law.
6. Safety and Objectionable Content Policy (User-Generated Content)
We are committed to maintaining a safe, respectful, and trustworthy environment for all users.
You may not use the Services to create, upload, share, or distribute content that violates applicable laws, infringes the rights of others, or violates this Privacy Policy or our Terms of Use.
l Prohibited content includes, but is not limited to:
l Child sexual abuse or exploitation material;
l Non-consensual intimate imagery or sexually explicit deepfake content;
l Pornographic or sexually explicit content where prohibited;
l Content promoting violence, terrorism, or criminal activities;
l Hate speech or content targeting protected individuals or groups;
l Content encouraging self-harm or suicide;
l Fraudulent, deceptive, or malicious content;
l Content that infringes intellectual property or other legal rights.
To help enforce these policies, we may use automated systems and human review, where appropriate, to detect, prevent, or remove prohibited content.
If we determine that content violates our policies or applicable laws, we may:
l remove the content;
l suspend or restrict access to certain features;
l temporarily or permanently terminate accounts involved in serious or repeated violations; and
l report illegal activities to competent authorities where required by applicable law.
We continuously improve our safety measures to help ensure responsible use of AI-generated content.
7. Payment Information
All in-app purchases are processed by Apple through the App Store.
We do not collect, process, or store your payment card information.
Payment information, billing details, subscriptions, refunds, and related transactions are handled by Apple in accordance with Apple's own terms, conditions, and privacy policies.
For more information about Apple's handling of payment information, please refer to Apple's applicable policies.
8. Third-Party Account Login
You may choose to sign in using supported third-party authentication providers, such as Apple, Google, or Meta.
When you choose this option, we may receive certain information from the selected provider, such as:
l your name;
l email address;
l profile information; and
l a unique account identifier.
The information we receive depends on your privacy settings and the permissions you authorize.
We use this information solely to authenticate your account, provide the requested login functionality, and maintain your account within the Services.
You may revoke our access through your account settings with the applicable third-party provider at any time.
9. Analytics and Advertising
We may use analytics tools and similar technologies to understand how users interact with the Services, improve performance, diagnose technical issues, and enhance the user experience.
Where applicable, we may also use advertising technologies to measure the effectiveness of advertisements or deliver more relevant advertising.
Where required by applicable law, we will obtain your consent before processing personal information for personalized advertising.
You may manage your advertising preferences through your device settings or as otherwise provided by applicable law.
10. Children's Privacy
The Services are not directed to children under the age required by applicable law to independently consent to the processing of their personal information.
We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete such information as soon as reasonably practicable.
If you believe that a child has provided us with personal information, please contact us using the contact information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or privacy practices.
When we make material changes, we will provide notice as required by applicable law, including through the App or by other appropriate means.
The updated Privacy Policy will become effective on the date indicated by the revised "Effective Date."
Your continued use of the Services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy, where permitted by applicable law.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]
We will make reasonable efforts to respond to your inquiry as promptly as practicable and in accordance with applicable law.